We ask that you return your purchase in unused condition, with its original packaging, storage boxes, containers, manuals, accessories and hand tags etc.. intact within 15 days of delivery. We will issue a refund excluding any shipping cost.  Any item that has been used for "a ride, worn once" will be considered used and will not be accepted for a return or exchange. Return item/items to DMLeather 3113 SW 6th Street, Amarillo, Texas 79106 Please call first to get a RA# (806)590-7330.